SHIPPING AND DELIVERY
Shipping is organised directly by the Seller – Toast The Locals do not have anything to do with shipping by the Sellers on the platform. Any shipping options, costs and timings can be viewed on Seller shop pages and individual product pages along with any other Terms and Conditions of the product. When added to your cart and you have advised your location, you will be quoted an actual shipping cost and estimated delivery time as set by the Seller.
Most of our Sellers will ship Australia-wide but shipping destinations will vary from Seller to Seller. Free shipping may also be offered by individual Sellers: a) on all their products, b) specific products, or c) if spending over a certain amount. Details for shipping destinations and free shipping will be listed on individual product pages.
Currently, we are only able to accept online orders for addresses within Australia although this is under review.
Toast The Locals is not responsible for the delivery of products – the estimated delivery time will be visible at the time of checkout as advised by the Seller.
During holiday or promotional periods (such as Black Friday, Easter, or Christmas), delivery times can be impacted resulting in delayed shipments. This is due to significant increases in order volume and time frames and can take a little longer than usual.
In the event that an ordered item is not available or it is not possible to fulfil your order, we will notify you to arrange an alternative Product, a Backorder or a full refund immediately.
If you have a question about your order or your order has not arrived, please email us at email@example.com and a Toastie team member will get in touch.