RETURN AND REFUNDS
It is important to read our full Terms and Conditions here but to summarise, each time you buy from a seller on the Toast The Locals Marketplace, this creates a contract between the Buyer and Seller and as such the individual Seller's Returns Policy is applicable to that purchase. For this reason, we advise that all buyers select and choose their product carefully before buying. A Seller’s Returns Policy will be visible on the product advert. Where a Seller does not have a returns policy or it isn't visible, our Returns Policy (as outlined in our Terms and Conditions) applies.
Except to the extent that our Terms and Conditions expressly provide otherwise, the Seller is solely responsible for refunding purchasers of Products or Event tickets (as the case may be) in accordance with these Terms, all Applicable Laws and any other lawful terms and conditions of sale notified to the purchaser by the Seller during the purchase process. We are not responsible or liable for any refunds, errors in issuing refunds or lack of refunds by the Seller.
CHANGE OF MIND
We are unable to offer a guarantee on products or refunds for change of mind. We will however always endeavour to do our best to achieve the best outcome for our buyers and sellers.
HOW TO APPLY FOR A RETURN OR REFUND
If you would like to get in contact about a return or a refund, please email us at firstname.lastname@example.org and a Toastie team member will get in touch.
Your full name
Your order ID
Your order date
Reason for return
and any other relevant details.